FijiLIFE Foundation Limited
The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities. ACNC Charity details for FijiLIFE Foundation can be viewed here.
FijiLIFE Foundation Limited is a company limited by guarantee incorporated in August 2021 that has been registered as a charity with the subtype of Public Benevolent Institution (PBI) with the Australian Charities and Not-for-profits Commission (ACNC) — ABN: 50-652-805-742.
As a Public Benevolent Institution (PBI), FijiLIFE Foundation has been granted charity tax concessions and is endorsed as a deductible gift recipient (DGR) entitled to receive donations that are deductible from the donor’s income tax by the Australian Taxation Office (ATO). This means when a donor makes a gift or contribution to a DGR endorsed charity, they may be able to claim a tax deduction. The amount of the claim will depend on the type of gift or contribution they make.
FEEDBACK, COMPLAINTS & POLICIES
Feedback
FijiLIFE Foundation values and welcomes all feedback. Do you have a suggestion on how we can improve? We’d love to hear it. You can call us on +61 412 069 460 or email us fijilife@fijilife.au
Complaints
Your experience is important to us. We aim for the highest possible standards of effectiveness and integrity, but we don’t always get everything right. If you have a complaint we would like to hear from you and work with you to resolve it effectively.
We will take your complaint seriously, address it in a fair and objective manner, and respect your privacy and the confidentiality of the information you provide. All complaints are recorded in a complaint register and reported to our governing body where appropriate.
We will acknowledge receipt of your complaint within a week, if not immediately, and aim to resolve complaints as quickly as possible and within 30 days.
We are able to receive complaints orally, in person or by telephone, and in writing by post or email.
Complaints can be made through the following channels:
Phone: +61 412 069 460 from within Australia or from overseas, and ask to speak to the Chair, Dr Mike Gosling.
Email: written complaints can be sent by email to complaints@fijilife.au
Post: written complaints can be sent by post to the Chair, FijiLIFE Foundation, PO Box 365, Southport BC QLD 4215 Australia.